Policies

General Information:


 

Wholesale Only
Our business is set up to sell in volume on a wholesale basis. There is no minimum order. When ordering, please identify your business or institution. 

Terms
We ship open account to firms with a good credit rating. Bank and trade references are necessary for establishing credit. Please call or email for a credit application.  All completed credit applications must be signed and faxed back to Fertig-March at 1-800-767-6118.

We accept MasterCard, Visa, Discover or American Express. If you use our order form and fax an order, you may either write the necessary information on the order.

Accounts are payable net 30 days. We allow no discounts for advance payment.


Transportation Allowance
All shipping charges are prepaid. On orders of $150.00 or more delivered in the Continental United States we won't charge you for shipping.


Shipping
All orders are usually shipped within 24 hours of receipt. We ship via FedEx Ground, UPS and U.S. Mail. All freight allowed orders are shipped FedEx Ground.

Returns

Send returns to: Fertig-March

                        Attn: Return Department

                        38 West Franklin Street

                         Shelbyville, IN. 46176

No COD's are accepted


Ordering
A convenient order form is enclosed in our catalog. Your order may also be made by telephone. Our toll-free number is 800-621-4276, or you can fax your order to us using our toll-free fax number, 800-767-6118. Please make certain that we have your entire address, including phone number.   All products are available from our web site www.fertig-march.com .   To login to our site, your users name is your customer number, your passord is your five digit billing zip.


Core Return

All items with a core charge are shipped freight prepaid if the order is over $150.00. For your convenience, we include a FedEx return tag for use in returning cores. When this return tag is used, we will deduct the return shipping cost incurred by us from your core credit, or you may ship the core to us for a full refund. We regret we are unable to absorb the return shipping on core items.


Our Company
Fertig-March has been in the automotive parts and supplies business for over 80 years. We stock only top quality, fast-moving merchandise and offer it to you on a low, net cost basis. We want all our customers to be repeat customers and therefore we do not consider a sale final until you are completely satisfied.
To our regular customers: thank you for your past business. To our new customers: we want you to become our regular customers and will do everything we can to make that happen. Thank you for your business.